Shipping policy
Delivery
- Mama Health Co. At present, our services for Food Delivery/Subscription are only available within the territories of Bengaluru.
Delivery days and time
Breakfast, Lunch, Snacks and Dinner are served on all 7 (seven) days of the week. All meals are generally delivered together between 6:00 AM to 10:00 AM. Our delivery riders will make their best efforts to deliver your orders on time, however, there may be occasional delays due to certain external factors beyond our control.
In case a meal is not delivered in this time frame, except due to an event of Force Majeure as may be communicated to you, please reach out to us at contact@mamahealthco.com or +91 99007 37507 or +91 94484 00007. We will either assist you for expeditious delivery or cancel the meal due to the non-delivery of that particular day’s meal and extend your subscription to that extent.
Meals may not be delivered on certain public holidays or when our delivery partners are not working. Users will be informed in advance about the same through any of the following channels - via SMS, phone call, registered email, registered WhatsApp number or notifications on the Platform itself.
In the event you require our delivery partner to drop your meal or product at the reception/security gate, we won't be responsible for any subsequent misplacement/theft of the meal or product.